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On Sunday , the 10.14.2007, MAW Support wrote at 00:16:02 :

>INS won't hang up...

Ed

>>
If for instance a caller decides to hang-up while the main greeting is still playing shouldn't INS be able to detect such "event" as a trigger to invoke a hang-up cell?
<<

Yes INS will detect if a call has been hung up.

INS uses the "Silence detection level" setting under Tools->Preferences->Voice to check if a call is still active or not.
Depending on your communication device (EG modem) you may need to adjust this setting.

Rds
TL






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