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On Monday , the 10.15.2007, Ed wrote at 05:46:11 :

>>INS won't hang up...

"Yes INS will detect if a call has been hung up."

INS uses the "Silence detection level""

This is a little confusing; I was making the assumption that callers will in fact be silent while listening to the main greeting in first place. i.e. a caller dialed the wrong number and hangs up as soon as s/he listens to the main greeting. My $15 answering machine can DETECT that a caller hung-up as soon as this happens, I don't know what mechanism it uses but it does it almost immediately after a customer hung-up.

I'm I wrong at thinking that INS should do this by detecting the "click" that occurs when a caller hangs up?





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