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On Friday , the 07.18.2008, MAW Support wrote at 18:13:21 :

>alarm paging software

G'Day Teck


Thank you for your message.
Please find hereunder the desired information :



Alarm snapshots containing root cause analysis, graphics and video delivered to cell phones, via email, web and RSS readers
No

Connectivity to OPC servers
Yes

Connectivity to multiple OPC servers
Yes

Connectivity to DDE servers
Yes

Native Text Messaging (SMS) support using cellular modems
Yes

SCADA/OPC server shutdown - watchdog mechanism
Yes

Max number of concurrent phone/fax calls
No software limitation

Text/Voice paging terminal for operators
Yes

Alarm family support
No

Voice technology
Yes

Telephony hardware
TAPI compliant

Multi-Modem protocol
No

Special days handling
Yes

Weekly shift management (3 day shifts a day)
Not in the standard

Alarm reports sent by fax and email
Yes

Control tags for better integration with SCADA systems
?

User's time intervals per day
?

User groups
Yes

Additional information and instructions attached to alarms
Alarm message is freely configurable

Other software generating alarms via ASCII file interface
Yes, through a timer script

Incoming telephone calls for control commands and information retrieval
Yes (IVR)

Bidirectional SMS for control commands, tag value queries and alarm acknowledgement
Yes

Phone Support
Yes

Fax Support
Yes

Email Support
Yes

Multimedia Support
No

User authorisations
No

Redundant configuration on master and standb nodes
No

Working as Windows service
Yes

Import alarms from Citect
No

Text messaging using analog modems and TAP protocol
Yes

Alarm timeout
No

Alarm inhibit tag
No

21 CFR part 11 support
No

SMS alarm notification - user defined escalation procedure including timeout & stopping notification after acknowledge
Yes






INS is in the first place a messaging solution. The trigger for the message sending can be out of a CiCode , or INS is able to monitor (through DDE or ActiveX) a Citect DB.
Please feel free to contact us again for any other information you may need.
For further information on INS you may also wish to have a look at our web documentation on www.ivrsoftware.ch or download an evaluation copy from www.mawnet.com/ins.zip



Sincerely

Marc Wanderer
_____________________________
MAW Software Ltd
E-Mail: marc.wanderer@mawnet.com
Web site: http://www.mawnet.com








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