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On Monday , the 09.13.2010, Terry wrote at 17:13:52 :

>>>>maw software Message Center unexpected error message

I believe this is the session log you wanted. It still isn't working. I'm thinking I may have to uninstall and then reinstall INS. If so how do I do that.

[2010/09/13 10:07:56.091] [MsgCenter] Detecting device(s), please wait...
(This can take several minutes to complete)
[2010/09/13 10:07:56.747] [MsgCenter] Searching for Communication devices...
[2010/09/13 10:07:56.747] [MsgCenter] Standard Modem => This device is not 100% TAPI compliant for voice playback, please ask your supplier for an updated driver
[2010/09/13 10:08:08.809] [MsgCenter] Serial port exception : Call unavailable
[2010/09/13 10:08:08.809] [MsgCenter] Can not initialize COM port
[2010/09/13 10:08:08.825] [MsgCenter] RAS PPPoE Line0000 => This device is not 100% TAPI compliant for voice playback, please ask your supplier for an updated driver
[2010/09/13 10:08:08.825] [MsgCenter] Communication device does not exist => RAS PPPoE Line0000
[2010/09/13 10:08:08.825] [MsgCenter] RAS VPN Line 0 => This device is not 100% TAPI compliant for voice playback, please ask your supplier for an updated driver
[2010/09/13 10:08:08.825] [MsgCenter] Communication device does not exist => RAS VPN Line 0
[2010/09/13 10:08:08.825] [MsgCenter] Diva ISDN Channel => This device is not 100% TAPI compliant for voice playback, please ask your supplier for an updated driver
[2010/09/13 10:08:08.825] [MsgCenter] Serial port exception : Operation unavailable
[2010/09/13 10:08:08.825] [MsgCenter] Can not initialize COM port
[2010/09/13 10:08:08.825] [MsgCenter] Diva ISDN Channel => This device is not 100% TAPI compliant for voice playback, please ask your supplier for an updated driver
[2010/09/13 10:08:08.825] [MsgCenter] Serial port exception : Operation unavailable
[2010/09/13 10:08:08.825] [MsgCenter] Can not initialize COM port
[2010/09/13 10:08:08.825] [MsgCenter] WAN Miniport (L2TP) => This device is not 100% TAPI compliant for voice playback, please ask your supplier for an updated driver
[2010/09/13 10:08:08.825] [MsgCenter] Communication device does not exist => WAN Miniport (L2TP)
[2010/09/13 10:08:08.825] [MsgCenter] LPT1 => This device is not 100% TAPI compliant for voice playback, please ask your supplier for an updated driver
[2010/09/13 10:08:08.825] [MsgCenter] Communication device does not exist => LPT1
[2010/09/13 10:08:08.825] [MsgCenter] IPCONF LINE => Preferred voice file format : 8000 Hz 8 bit, 8000 Hz 16 bit, 11025 Hz 8 bit, 11025 Hz 16 bit, 22050 Hz 8 bit, 22050 Hz 16 bit, 44100 Hz 8 bit, 44100 Hz 16 bit,
[2010/09/13 10:08:08.825] [MsgCenter] Communication device does not exist => IPCONF LINE
[2010/09/13 10:08:08.840] [MsgCenter] H323 Line => Preferred voice file format : 8000 Hz 8 bit, 8000 Hz 16 bit, 11025 Hz 8 bit, 11025 Hz 16 bit, 22050 Hz 8 bit, 22050 Hz 16 bit, 44100 Hz 8 bit, 44100 Hz 16 bit,
[2010/09/13 10:08:08.840] [MsgCenter] Communication device does not exist => H323 Line
[2010/09/13 10:10:01.948] [MsgCenter] Testing IPCONF LINE as type VOICE: Outgoing Voice calls
[2010/09/13 10:10:02.604] [Channel #01] IPCONF LINE => Preferred voice file format : 8000 Hz 8 bit, 8000 Hz 16 bit, 11025 Hz 8 bit, 11025 Hz 16 bit, 22050 Hz 8 bit, 22050 Hz 16 bit, 44100 Hz 8 bit, 44100 Hz 16 bit,
[2010/09/13 10:10:24.697] [MsgCenter] Start database scan
[2010/09/13 10:10:24.697] [MsgCenter] Verifying ScriptLog_Session_0
[2010/09/13 10:10:24.697] [MsgCenter] Verifying Contacts_Session_0
[2010/09/13 10:10:24.713] [MsgCenter] Verifying Pager_Session_0
[2010/09/13 10:10:24.728] [MsgCenter] Verifying Messages_Session_0
[2010/09/13 10:10:24.728] [MsgCenter] Verifying Errors_Session_0
[2010/09/13 10:10:24.728] [MsgCenter] Verifying Channels_Session_0
[2010/09/13 10:10:24.807] [MsgCenter] Verifying CheckIt_Session_0
[2010/09/13 10:10:24.807] [MsgCenter] End database scan
[2010/09/13 10:10:24.807] [MsgCenter] End database clean