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On Monday , the 08.29.2011, Richard Knouse wrote at 21:43:28 :

>Watchdog error, action cancelled

Here is a section of system log that shows the problem. The last successful use of the system was at 18:53 on 2001/8/26. While playing file RO_SysPress.wav, the watchdog error occurred. Subsequent attempts by the user to call in resulted in no audio, so the user hung up causing the sequence of time-outs leading to hang-up. The script is designed to go to hang-up if input times out.

[2011/08/26 18:51:54.863] SESSION.LOG archived to SESSION_20110826185154.LOG
[2011/08/26 18:51:54.863] [Channel #01] Evaluated $RV[@CR] to =>'CR'
[2011/08/26 18:51:54.863] [Channel #01] Current cell : RO Hi
[2011/08/26 18:51:54.879] [Channel #01] Evaluated $RV[Params] to Error0

TechNumber7723

MachineNumber151

DateOfReadings8/24/2011

TimeOfReadings12:00:00

ROlo00102777

ROhi00102848

DIlo00038653

DIhi00038668

SROlo00000000

SROhi00000000

TankType1


[2011/08/26 18:51:54.879] [Channel #01] Evaluated $RV[@CR] to =>'CR'
[2011/08/26 18:51:54.895] [Channel #01] Current cell : DI Lo
[2011/08/26 18:51:54.910] [Channel #01] Evaluated $RV[Params] to Error0

TechNumber7723

MachineNumber151

DateOfReadings8/24/2011

TimeOfReadings12:00:00

ROlo00102777

ROhi00102848

DIlo00038653

DIhi00038668

SROlo00000000

SROhi00000000

TankType1


[2011/08/26 18:51:54.910] [Channel #01] Evaluated $RV[@CR] to =>'CR'
[2011/08/26 18:51:54.910] [Channel #01] Current cell : DI Hi
[2011/08/26 18:51:54.926] [Channel #01] Evaluated $RV[Params] to Error0

TechNumber7723

MachineNumber151

DateOfReadings8/24/2011

TimeOfReadings12:00:00

ROlo00102777

ROhi00102848

DIlo00038653

DIhi00038668

SROlo00000000

SROhi00000000

TankType1


[2011/08/26 18:51:54.926] [Channel #01] Evaluated $RV[@CR] to =>'CR'
[2011/08/26 18:51:54.941] [Channel #01] Current cell : SRO Lo
[2011/08/26 18:51:54.957] [Channel #01] Evaluated $RV[Params] to Error0

TechNumber7723

MachineNumber151

DateOfReadings8/24/2011

TimeOfReadings12:00:00

ROlo00102777

ROhi00102848

DIlo00038653

DIhi00038668

SROlo00000000

SROhi00000000

TankType1


[2011/08/26 18:51:54.957] [Channel #01] Evaluated $RV[@CR] to =>'CR'
[2011/08/26 18:51:54.957] [Channel #01] Current cell : SRO Hi
[2011/08/26 18:51:54.973] [Channel #01] Evaluated $RV[Params] to Error0

TechNumber7723

MachineNumber151

DateOfReadings8/24/2011

TimeOfReadings12:00:00

ROlo00102777

ROhi00102848

DIlo00038653

DIhi00038668

SROlo00000000

SROhi00000000

TankType1


[2011/08/26 18:51:54.988] [Channel #01] Evaluated $RV[@CR] to =>'CR'
[2011/08/26 18:51:54.988] [Channel #01] Current cell : Tank Type
[2011/08/26 18:51:55.004] [Channel #01] Evaluated $RV[Params] to Error0

TechNumber7723

MachineNumber151

DateOfReadings8/24/2011

TimeOfReadings12:00:00

ROlo00102777

ROhi00102848

DIlo00038653

DIhi00038668

SROlo00000000

SROhi00000000

TankType1


[2011/08/26 18:51:55.004] [Channel #01] Evaluated $RV[@CR] to =>'CR'
[2011/08/26 18:51:55.020] [Channel #01] Current cell : RO
[2011/08/26 18:51:55.020] [Channel #01] Playing file C:\INS\NWS\Audio\RO.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:51:58.551] [Channel #01] DTMF(0)
[2011/08/26 18:51:59.535] [Channel #01] DTMF(1)
[2011/08/26 18:52:00.551] [Channel #01] DTMF(0)
[2011/08/26 18:52:02.144] [Channel #01] DTMF(2)
[2011/08/26 18:52:04.363] [Channel #01] DTMF(5)
[2011/08/26 18:52:04.847] [Channel #01] DTMF(2)
[2011/08/26 18:52:05.379] [Channel #01] DTMF(0)
[2011/08/26 18:52:05.894] [Channel #01] DTMF(#)
[2011/08/26 18:52:05.957] [Channel #01] Current cell : RO Pad
[2011/08/26 18:52:05.972] [Channel #01] Evaluated $RV[RO] to 0102520
[2011/08/26 18:52:05.972] [Channel #01] Current cell : RO Switch
[2011/08/26 18:52:06.019] [Channel #01] Evaluated $RV[RO Pad] to 00102520
[2011/08/26 18:52:06.035] [Channel #01] Evaluated $RV[RO Lo] to 00102777
[2011/08/26 18:52:06.035] [Channel #01] Current cell : RO Too Lo
[2011/08/26 18:52:06.050] [Channel #01] Playing file C:\INS\NWS\Audio\RO_TooLo.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:10.628] [Channel #01] Current cell : Entered RO
[2011/08/26 18:52:10.628] [Channel #01] Playing file C:\INS\NWS\Audio\YouEntered.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:12.581] [Channel #01] Evaluated $RV[RO] to 0102520
[2011/08/26 18:52:12.597] [Channel #01] Playing file C:\INS\Assorted\0.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:13.425] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:13.988] [Channel #01] Playing file C:\INS\Assorted\1.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:14.503] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:15.081] [Channel #01] Playing file C:\INS\Assorted\0.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:15.909] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:16.472] [Channel #01] Playing file C:\INS\Assorted\2.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:17.144] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:17.659] [Channel #01] Playing file C:\INS\Assorted\5.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:18.425] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:19.003] [Channel #01] Playing file C:\INS\Assorted\2.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:19.659] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:20.237] [Channel #01] Playing file C:\INS\Assorted\0.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:21.003] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:21.675] [Channel #01] Current cell : RO Confirm
[2011/08/26 18:52:21.675] [Channel #01] Playing file C:\INS\NWS\Audio\Correct.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:24.425] [Channel #01] DTMF(1)
[2011/08/26 18:52:24.737] [Channel #01] Current cell : RO Accept
[2011/08/26 18:52:24.768] [Channel #01] Evaluated $RV[RO Confirm] to 1
[2011/08/26 18:52:24.768] [Channel #01] Current cell : DI
[2011/08/26 18:52:24.784] [Channel #01] Playing file C:\INS\NWS\Audio\DI.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:27.925] [Channel #01] DTMF(0)
[2011/08/26 18:52:28.409] [Channel #01] DTMF(0)
[2011/08/26 18:52:29.159] [Channel #01] DTMF(3)
[2011/08/26 18:52:31.128] [Channel #01] DTMF(8)
[2011/08/26 18:52:32.003] [Channel #01] DTMF(6)
[2011/08/26 18:52:32.487] [Channel #01] DTMF(7)
[2011/08/26 18:52:33.003] [Channel #01] DTMF(1)
[2011/08/26 18:52:33.518] [Channel #01] DTMF(#)
[2011/08/26 18:52:33.643] [Channel #01] Current cell : DI Pad
[2011/08/26 18:52:33.659] [Channel #01] Evaluated $RV[DI] to 0038671
[2011/08/26 18:52:33.659] [Channel #01] Current cell : DI Switch
[2011/08/26 18:52:33.706] [Channel #01] Evaluated $RV[DI Pad] to 00038671
[2011/08/26 18:52:33.721] [Channel #01] Evaluated $RV[DI Lo] to 00038653
[2011/08/26 18:52:33.737] [Channel #01] Evaluated $RV[DI Hi] to 00038668
[2011/08/26 18:52:33.752] [Channel #01] Current cell : DI Too Hi
[2011/08/26 18:52:33.752] [Channel #01] Playing file C:\INS\NWS\Audio\DI_TooHi.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:37.330] [Channel #01] Current cell : Entered DI
[2011/08/26 18:52:37.330] [Channel #01] Playing file C:\INS\NWS\Audio\YouEntered.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:39.284] [Channel #01] Evaluated $RV[DI] to 0038671
[2011/08/26 18:52:39.299] [Channel #01] Playing file C:\INS\Assorted\0.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:40.065] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:40.580] [Channel #01] Playing file C:\INS\Assorted\0.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:41.408] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:41.924] [Channel #01] Playing file C:\INS\Assorted\3.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:42.658] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:43.221] [Channel #01] Playing file C:\INS\Assorted\8.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:43.846] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:44.361] [Channel #01] Playing file C:\INS\Assorted\6.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:45.190] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:45.705] [Channel #01] Playing file C:\INS\Assorted\7.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:46.330] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:46.846] [Channel #01] Playing file C:\INS\Assorted\1.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:47.361] [Channel #01] Playing file C:\INS\Assorted\PAUSE.WAV (8000 Hz, 16 Bit, MONO)
[2011/08/26 18:52:48.033] [Channel #01] Current cell : DI Confirm
[2011/08/26 18:52:48.049] [Channel #01] Playing file C:\INS\NWS\Audio\Correct.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:52.361] [Channel #01] DTMF(1)
[2011/08/26 18:52:52.486] [Channel #01] Current cell : DI Accept
[2011/08/26 18:52:52.502] [Channel #01] Evaluated $RV[DI Confirm] to 1
[2011/08/26 18:52:52.517] [Channel #01] Current cell : SRO
[2011/08/26 18:52:52.517] [Channel #01] Playing file C:\INS\NWS\Audio\SRO.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:52:56.267] [Channel #01] DTMF(#)
[2011/08/26 18:52:56.298] [Channel #01] Current cell : SRO Pad
[2011/08/26 18:52:56.314] [Channel #01] Evaluated $RV[SRO] to
[2011/08/26 18:52:56.330] [Channel #01] Current cell : SRO Switch
[2011/08/26 18:52:56.361] [Channel #01] Evaluated $RV[SRO Pad] to 00000000
[2011/08/26 18:52:56.392] [Channel #01] Evaluated $RV[SRO Lo] to 00000000
[2011/08/26 18:52:56.408] [Channel #01] Evaluated $RV[SRO Hi] to 00000000
[2011/08/26 18:52:56.423] [Channel #01] Current cell : City TDS
[2011/08/26 18:52:56.439] [Channel #01] Playing file C:\INS\NWS\Audio\CityTDS.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:01.501] [Channel #01] DTMF(1)
[2011/08/26 18:53:02.283] [Channel #01] DTMF(6)
[2011/08/26 18:53:02.798] [Channel #01] DTMF(1)
[2011/08/26 18:53:03.423] [Channel #01] DTMF(#)
[2011/08/26 18:53:03.517] [Channel #01] Current cell : RO TDS
[2011/08/26 18:53:03.533] [Channel #01] Playing file C:\INS\NWS\Audio\RO_TDS.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:07.142] [Channel #01] DTMF(2)
[2011/08/26 18:53:07.689] [Channel #01] DTMF(#)
[2011/08/26 18:53:07.704] [Channel #01] Current cell : DI TDS
[2011/08/26 18:53:07.720] [Channel #01] Playing file C:\INS\NWS\Audio\DI_TDS.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:11.032] [Channel #01] DTMF(0)
[2011/08/26 18:53:11.579] [Channel #01] DTMF(#)
[2011/08/26 18:53:11.642] [Channel #01] Current cell : PreCarb In
[2011/08/26 18:53:11.657] [Channel #01] Playing file C:\INS\NWS\Audio\PreCarbPressIn.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:15.923] [Channel #01] DTMF(8)
[2011/08/26 18:53:16.391] [Channel #01] DTMF(7)
[2011/08/26 18:53:16.938] [Channel #01] DTMF(#)
[2011/08/26 18:53:17.048] [Channel #01] Current cell : PreCarb Out
[2011/08/26 18:53:17.063] [Channel #01] Playing file C:\INS\NWS\Audio\PreCarbPressOut.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:20.532] [Channel #01] DTMF(8)
[2011/08/26 18:53:21.016] [Channel #01] DTMF(2)
[2011/08/26 18:53:21.532] [Channel #01] DTMF(#)
[2011/08/26 18:53:21.657] [Channel #01] Current cell : PreSed In
[2011/08/26 18:53:21.657] [Channel #01] Playing file C:\INS\NWS\Audio\PreSedPressIn.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:25.344] [Channel #01] DTMF(9)
[2011/08/26 18:53:25.860] [Channel #01] DTMF(0)
[2011/08/26 18:53:26.422] [Channel #01] DTMF(#)
[2011/08/26 18:53:26.454] [Channel #01] Current cell : PreSed Out
[2011/08/26 18:53:26.469] [Channel #01] Playing file C:\INS\NWS\Audio\PreSedPressOut.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:30.032] [Channel #01] DTMF(8)
[2011/08/26 18:53:30.516] [Channel #01] DTMF(7)
[2011/08/26 18:53:31.094] [Channel #01] DTMF(#)
[2011/08/26 18:53:31.203] [Channel #01] Current cell : RO System Pressure
[2011/08/26 18:53:31.219] [Channel #01] Playing file C:\INS\NWS\Audio\RO_SysPress.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:53:32.063] [Channel #01] Watchdog error, action cancelled
[2011/08/26 18:53:32.078] [Channel #01] Thread will shut down and restart
[2011/08/26 18:53:32.485] [Channel #01] Timeout reached, take fail path
[2011/08/26 18:53:32.703] [Channel #01] Other party hung up
[2011/08/26 18:53:33.172] [Channel #01] Call [0x0F8F4C98] state: IDLE
[2011/08/26 18:53:33.594] [Channel #01] Running script C:\INS\NWS\NWS.vsc
[2011/08/26 18:53:33.797] [Channel #01] Waiting for call
[2011/08/26 18:53:34.875] [Channel #01] Thread shut down completed
[2011/08/26 18:53:39.219] [Channel #01] Running script C:\INS\NWS\NWS.vsc
[2011/08/26 18:53:39.219] [Channel #01] Waiting for call
[2011/08/26 18:53:39.266] [Channel #01] Analog Line 1(dxxxB1C1) => Preferred voice file format : 8000 Hz 8 bit, 11025 Hz 8 bit,
[2011/08/26 18:54:11.874] [Channel #01] Call [0x0B96923C] state: OFFERING
[2011/08/26 18:54:11.889] [Channel #01] RING
[2011/08/26 18:54:12.264] [Channel #01] Running script NWS.vsc
[2011/08/26 18:54:12.280] [Channel #01] Init device for voice Analog Line 1(dxxxB1C1)
[2011/08/26 18:54:12.858] [Channel #01] Call [0x0B96923C] state: CONNECTED
[2011/08/26 18:54:13.061] [Channel #01] Current cell : Welcome
[2011/08/26 18:54:13.077] [Channel #01] Playing file C:\INS\NWS\Audio\Welcome.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/26 18:54:21.655] [Channel #01] Call [0x0B96923C] state: DISCONNECTED
[2011/08/26 18:54:21.717] [Channel #01] Timeout reached, take fail path
[2011/08/26 18:54:21.873] [Channel #01] Other party hung up
[2011/08/26 18:54:22.326] [Channel #01] Call [0x0B96923C] state: IDLE
[2011/08/26 18:54:22.748] [Channel #01] Running script C:\INS\NWS\NWS.vsc
[2011/08/26 18:54:22.905] [Channel #01] Waiting for call
[2011/08/26 18:54:25.498] [Channel #01] Can not stop wave play
[2011/08/26 18:54:25.654] [Channel #01] Call is disconnected Call[0x0B96923C]
[2011/08/27 11:08:41.285] [Channel #02] Call [0x0F8BDF40] state: OFFERING
[2011/08/27 11:08:41.285] [Channel #02] RING
[2011/08/27 11:08:41.629] [Channel #02] Running script NWS.vsc
[2011/08/27 11:08:41.644] [Channel #02] Init device for voice Analog Line 2(dxxxB1C2)
[2011/08/27 11:08:42.191] [Channel #02] Call [0x0F8BDF40] state: CONNECTED
[2011/08/27 11:08:42.410] [Channel #02] Current cell : Welcome
[2011/08/27 11:08:42.410] [Channel #02] Playing file C:\INS\NWS\Audio\Welcome.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/27 11:08:53.409] [Channel #02] Timeout reached, take fail path
[2011/08/27 11:08:53.409] [Channel #02] Current cell : Tech Number
[2011/08/27 11:08:53.425] [Channel #02] Playing file C:\INS\NWS\Audio\TechNumber.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/27 11:09:09.893] [Channel #02] Timeout reached, take fail path
[2011/08/27 11:09:09.909] [Channel #02] Current cell : TN_Echo
[2011/08/27 11:09:09.909] [Channel #02] Playing file C:\INS\NWS\Audio\YouEntered.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/27 11:09:11.909] [Channel #02] Evaluated $RV[Tech Number] to
[2011/08/27 11:09:11.909] [Channel #02] Can not play file C:\INS\Assorted\.WAV
[2011/08/27 11:09:11.924] [Channel #02] Current cell : TN_Verify
[2011/08/27 11:09:11.924] [Channel #02] Playing file C:\INS\NWS\Audio\Correct.WAV (11025 Hz, 16 Bit, MONO)
[2011/08/27 11:09:22.424] [Channel #02] Call [0x0F8BDF40] state: DISCONNECTED
[2011/08/27 11:09:22.533] [Channel #02] Call is disconnected Call[0x0F8BDF40]
[2011/08/27 11:09:22.533] [Channel #02] Timeout reached, take fail path
[2011/08/27 11:09:22.549] [Channel #02] Current cell : TN_Select
[2011/08/27 11:09:22.565] [Channel #02] Evaluated $RV[TN_Verify] to
[2011/08/27 11:09:22.565] [Channel #02] Other party hung up
[2011/08/27 11:09:22.908] [Channel #02] Call [0x0F8BDF40] state: IDLE
[2011/08/27 11:09:23.127] [Channel #02] Running script C:\INS\NWS\NWS.vsc
[2011/08/27 11:09:23.127] [Channel #02] Waiting for call





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