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On Thursday , the 04.20.2006, MAW Support wrote at 09:52:02 :

>some qs

Kaon

1)The watchdog error means, that the system (INS or card) has blocked somewhere. We have had issues like this with corrupted WAV files, therefore my recommendation would be to re-record the ConfirmCounter.WAV file.

2) The dialogic card has several setting on how to report the disconnect state. Please use those settings to let the card correctly report the hang-up.

3) This may be a limitation with the Dialogic TAPI service. Please ask the Dialogic support on how to solve it. INS checks the availability of every channel at start up. If a channel does not answer it is disabled.


4) Which version of INS are you using ?
Our current version is v6.1.0 and can be found under www.mawnet.com/ins.zip

Hope this helps :-)

Rds
TL







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