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On Tuesday , the 11.01.2005, MAW Support wrote at 22:16:14 :

>“MsgServer.exe There has been an unexpected error. Please co

Neil

>>“MsgServer.exe There has been an unexpected error. Please contact MAW support”.

If you send us the c:\ins\session.log file we may find out more about the problems. The entries in the registry should not cause any troubles.

>>INS gives an error in the system log on trying to connect to the SMTP server.

What error is reported ?


>>>
Another problem I have is that when I hit the TEST buttons on the configuration page, sometimes it works and most times it greys out the buttons and give the "Contact MAW..." error message.
<<<

Then one of the communication devices you use is causing INS to fail. The c:\ins\session.log will give you more details about this problem.

>>Is this the best I can expect from a voice modem?

Unfortunatly yes


>>Does it sound a lot better with a voice card?

Definitely yes

>>Is there any way to shorten the time between answering a call and having the voice announcement?

This is a limitation due to the fact that voice modems can not detect the answering of a call. Hence we implemented this delay.
Voice cards do not have this limitation.

Rds
TL






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