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On Saturday , the 01.05.2008, MAW Support wrote at 15:37:50 :

>>>>>>How to run VSC script

Bruce

>>>
1) Why the outbox keeps accumulating and sending the message "welcome_enh.wav" but NOT "G:\INS\welcome_enh.wav" ?
<<<

INS stores the voice file in its database, hence the path is not important anymore and is not displayed.


>>
2) even after I have deleted the entries under outbox (by using X icon for deletion). How can I really purge the entries ?
<<

If the message is submitted to be sent "(sending)" you can not delete the message. Wait until INS does not try to send the message and then delete it.


>>
3) When I read the session.log - it says
... "Playing file E:\WINDOWS\TEMP\temp_00000.wav
.... TAPI reported the following error : Not a valid wave audio file"
Why not a wave file, since this one is under your sample directory - should be valid, right ?
<<

It should...
The voice file is copied from the database to the temporary folder before it is played.

Is the folder E:\WINDOWS\TEMP\ on your computer accessible to all applications for writing ?


Can you send us (by e-mail) all files in your e:\INS\database folder and we check on this.


Rds
TL






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