INS support forum    


Welcome to the Integrated Notification System support forum.
Before entering a query/request please search the forum to see if someone else has asked the question before.
Please feel also free to respond to queries from other users if you have experienced the same type of problem and found a solution to it. 
Our support team will monitor this forum and endeavour to provide answers to the queries posted.
Please make sure to post your query to the right forum as there is a separate forum for each application provided by MAW Software.
Show messages for: Last 7 days Last 30 days All (Digest of all)

Back to the forum

On Wednesday , the 04.16.2003, MAW Support wrote at 17:38:21 :

>Paging from Citect

Dear Abid,

Thank you for your interest in our product.

>Can you provide some details as to what your software is capable of via
Citect.

MSCS can integrate with CiTect in three ways:

Message sending (passive)
You may use a CiCode snipped and call our command line application to send
messages (SMS, pager, voice, fax, e-mail).
So typically you would detect an alarm in CiTect and the submit the alarm
message to MSCS which ensures its sending.
Sending can be either to individuals or groups. The individuals in the
groups may receive the message all the same way (IE per SMS) or
individually configured (IE Bob per SMS, Jack per fax, John per voice).
Please refer to our help file under SendMsg.exe for more details on this
option.

Message sending (active)
Same as above except that you may use our Check-it utility and scan the
CiTect DB for values. When one of the values exceed a defined limit the
message is send as described above.
The evaluation copy comes with a sample entry for Check-it that shows how to
scan CiTect for variables.

IVR (Interactive voice response)
You may set up a IVR script that scans the CiTect values and reads back the
results to a caller. You may setup a script that allows a caller to navigate
through the menus. The system will readback the actual values and also allow
to (re)set variables.
Please have a look at C:\MsgServer\SampleScripts\VoiceScripts\Citect for a
IVR sample working with CiTect. In this sample we use DDE to communicate
with CiTect, you may however also use ODBC on ActiveX.

>Finally, what would the cost be if all we needed was SMS to mobile phone
and/or voice to home phone if alarm still not resolved.

The SendOnly version of MSCS sells at US$115.


>Finally, does it work on the Mobile phone networks in Australia?
Yes! We have several customers (including CiTect integrators) using our suite
to send SMS through the TELSTRA dial-up.

Please feel free to contact us again if you need any further information.

Sincerely,

Marc Wanderer
_____________________________
MAW Consulting
E-Mail: Marc.Wanderer@mawnet.com
Web site: http://www.mawnet.com






Post reply:

Name:
E-Mail:
Subject:
Message:
SPAM code displayed
next to this:

CGIForum (C) Markus Triska

Home to